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March 7, 2007 --> Resource for Telemarketers

As some can attest, the actions that folks such as myself feel we must take (against the worst of the telemarketers) can result in some pretty hefty costs (whether such is in court or as a result of actions by federal or state authorities). Whether violations occured due to ignorance of the TCPA, improperly trained sales associates, difficulty in managing the internal Do Not Call Lists and requests for Do Not Call Policies or a proper scrub of your leads against the Federal Do Not Call Registry and/or the state Do Not Call Registries (where such are in existence), you are still legally required to comply with the TCPA

I was contacted by the Sales and Marketing Director for a firm (Contact Center Compliance) whose whole purpose is to provide software and services to call centers and firms who make telemarketing calls. I queried him at length (from operational, procedural and technical facets) as to their capabilities, cost structures, etc. I have decided to endorse their service.

The prices are extremely reasonable to ensure compliance, so I suggest you at least check them out.



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 Resources

This Telemarketing Call Sheet has a synopsis of what you should do when you receive a call as well as fields in which to hand-write the specifics about a telemarketing call when it comes in. Print a few of these out and place them by the telephone. These are perfect for evidence when you take the telemarketing company to court!

See additional telemarketing tools and resources.